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Customer Feedback on IOM Ship Registry's Professional Service, Lecture notes of Communication

This document showcases positive feedback from BSM UK regarding the IOM Ship Registry's efficient, friendly, and professional service during audits and certificate issuance. The testimonials highlight the smooth communication, quick response times, and informative nature of the IOM Surveyors.

Typology: Lecture notes

2021/2022

Uploaded on 09/27/2022

ekaant
ekaant 🇺🇸

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Download Customer Feedback on IOM Ship Registry's Professional Service and more Lecture notes Communication in PDF only on Docsity! We hope to see more surveyors of his standard. BSM UK is very happy and satisfied with the professional service that IOM ship registry provides. Nice bunch in the IOM, very helpful and friendly! Very smooth and efficient communication and organisation of the audit Service was well executed in a timely and professional manner. We have found them (IOM Surveyors) to be extremely helpful and informative. The inspectors demeanour towards crew was exemplary. Brilliant service. Thank you so much. Through the audits and the consequent observations, we get the opportunity to improve our Safety Management System. Quick to respond to any of my e-mails, questions, requests etc.. Certificate service standard is high as usual Thanks a lot for your fast help. Wow – that was fast, even by your speedy standards Cheers – as always, 1st Class Service from you all. Your great co-operation did not remain undetected by everyone; an original British gentleman I have to admit. You've been incredibly helpful - we'll do our best to bring you a more interesting case next time ! PS: you are a legend… (we have a legend among us) I’m constantly approached by other flags, all touting for business of course, but to date I honestly can’t see the benefits of changing. Once again I find myself thanking you for your prompt and efficient manner. Unfortunately not as common place in the busy world as one would think. I hope your organisation values your efforts So far we have a very positive experience with IOM mostly thanks to its people ;) I think more vessels will follow soon. What a wonderful achievement, you are the man. This really makes me proud to be under your flagship, thank you ever so much and very well done to you. As always, great service which is much appreciated. You are amazing!! We are not surprised any more with your prompt responses. Blimey that was quick! You are a goddess!(Goddesses and legends, whatever next…??) Awesome Just want to thank you very much for your great support Highly appreciate your swift reply. Thank you very much. Our thanks to you all, whose support and understanding is highly appreciated and acknowledged here Very impressed with new endorsement application form Thanking you once again for your excellent Cooperation/ Professionalism extended during the Surveys onboard our subject vessel and I look forward to many more such associations in future. You are a star  Many thanks for your excellent assistance again, much obliged. You were the quickest so far! Thanks again! Many thanks, this is most helpful and really appreciate your immediate response. We hope that contacts with IOM authorities will help us to keep up high standard of IOM ships flags. Many thanks for that - you've done a super job! Extensive knowledge and information during the audit. Brilliant service!! The audit was well prepared and carried out in a very professional manner. Thank you everyone for your prompt and efficient response. It is really appreciated. Thank you for the prompt turn around. You’re wonderful! Thanks for the swift action, much appreciated. Many thanks for another marvellous job and excellent cooperation - you are just great. Thanks so much for that! I'll be able enjoy my weekend now. …many thanks for your kindly reply . IT WAS A PLEASURE TO DEAL WITH THE SURVEYOR. “You are a star, a super nova”.
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