TSA Uniform and Appearance Policy for Transportation Security Officers, Schemes and Mind Maps of Aviation

Download TSA Uniform and Appearance Policy for Transportation Security Officers and more Schemes and Mind Maps Aviation in PDF only on Docsity! OFFICE OF HUMAN CAPITAL TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES To enhance mission performance, TSA is committed to promoting a culture founded on its values of Integrity, Innovation and Team Spirit. NOTE: Pursuant to Section 101 of the Aviation and Transportation Security Act (49 U.S.C. 114(n)), this directive establishes Transportation Security Administration (TSA) policy and supersedes the Federal Aviation Administration (FAA) orders, policies, guidance, bulletins regarding uniformed employees appearance and responsibilities issued under the FAA personnel management system. This directive is TSA policy and must be applied accordingly. REVISION: This revised directive supersedes TSA MD 1100.73-2, Uniformed Employees Appearance and Responsibilities, dated April 27, 2007. SUMMARY OF CHANGES: The directive title has changed; the title “Officer” has been added to refer to employees in the positions of TSO, LTSO and STSO; Section 5, Responsibilities, enhances supervisor and manager responsibilities; and Section 7, Procedures, clarifies the wearing of ties, name tag placement, the wearing of coveralls and shorts, limitations on wearing earrings, and hair length/wear while on duty and adds standards for tie tacks/tie bars, baseball caps, and wrist watches. 1. PURPOSE: This directive provides TSA policy and procedures for proper wearing of the TSA uniform, and for personal appearance and conduct while in uniform. It establishes procedures for acquiring, wearing, maintaining, retrieving, and disposing of the official TSA uniform. The directive also authorizes the payment of uniform allowances. 2. SCOPE: This directive applies to all TSA Officers in the job categories of Transportation Security Officer (TSO), Lead Transportation Security Officer (LTSO), and Supervisory Transportation Security Officer (STSO) who are required to be in uniform while on duty. 3. AUTHORITIES: A. Sections 101 and 111(d) of the Aviation and Transportation Security Act, Pub. L. 107-71 (ATSA), November 19, 2001 (49 U.S.C. §§ 114(n), 40122, 44935, and 44935 note) B. Applicable TSA and U.S. Department of Homeland Security delegations of authority 4. DEFINITIONS: A. Exemption: An exception to policy or procedure; e.g., for religious or medical reasons B. Officers: Members of the TSA TSO workforce required to own and wear uniforms. C. Personal Appearance Standard: The TSA standard for Officers that requires a neat, clean appearance, to reflect the required level of professionalism while in the performance of duties and/or while wearing a uniform. TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES D. Personal Electronic Equipment: Non-TSA issued electronic equipment that is not required to perform official TSA duties, including but not limited to, cell phones, pagers, MP3 players, smart phones, CD players, and laptop computers. E. Personal Funds: An Officer’s own money that may be used to purchase additional uniform items. F. Reasonable Person Standard: An objective determination made by someone who exercises average care, skill, and judgment in conduct and determines the standard. For purposes of this directive, the FSD shall make the final determination when necessary. G. Retrieval and Disposal of Uniforms: Returning and discarding of uniforms that are no longer suitable for continued use because of damage or normal wear and tear. Employees must return uniforms when they leave TSA employment. TSA insignia from personally purchased uniform items must also be returned to TSA for disposal. H. TSA Insignia: The TSA badge, emblem, patch, or other unique marking on a uniform that identifies an employee as part of the TSA TSO workforce. I. TSO Workforce: TSA employees in the job categories of STSO, LTSO, and TSO. J. Uniform Allowance: An annual monetary amount provided to each Officer to purchase authorized TSA uniform items. 5. RESPONSIBILITIES: A. Federal Security Directors (FSDs), or their designee, are responsible for: (1) Authorizing the designation of Officer uniform items to be worn at an airport, including on airport property or grounds when not on duty, based on job assignment, time of year, and geographic considerations; (2) Ensuring that Officers comply with this directive and that they possess the required number of uniforms that will result in a professional appearance; and NOTE: The FSD may authorize, but not require, Officers to wear optional uniform items, such as, coveralls, shorts and short sleeve polo shirts. These items are authorized only in those areas outside the view of the public, or when performing Aviation Direct Access Screening Program (ADASP) duties outside of the airport building. (3) Providing a copy of this directive and TSA Form 1175, TSO Dress and Appearance Responsibilities Acknowledgement to all Officers; posting the directive in a prominent, accessible, and appropriate area in the workplace; and informing all Officers of the posting. 2 TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES (4) Skirts: Skirts may be considered for female Officers whose religious beliefs do not permit them to wear trousers. If an exemption is approved, it would permit such employees to wear an appropriate, approved skirt that does not interfere with their ability to perform their duties. See Section 7D regarding the request of an exemption. NOTE: If the TSA issued skirt has not been delivered, the Officer is authorized to wear a personally purchased skirt that conforms to TSA’s uniform appearance standard. This would be an A-line or similar style navy blue skirt that is similar in appearance to the uniform trousers. The skirt shall fall below the knee when seated and the fit/length must not interfere with the physical performance of the employee’s duties. (5) Belt: Officers will wear only the TSA issued black belt or a belt that is similar in appearance to the TSA issued black belt. (6) Socks: Officers are issued three pairs of socks. Additional Officer provided socks must be black and/or navy blue matched pairs of socks. (7) Shoes/Boots: Shoes/boots must cover the entire foot and be all black in color with no adornments. Shoes/boots must be plain toe style, clean, and polished. Heel height should be no more than two inches (2”). Black sneakers or tennis shoes are not permitted. (a) Shoes/Boots are not part of the standard TSA uniform package. Shoes/Boots are a personal item of apparel that must be purchased at the employee’s own expense. (b) TSA will not reimburse employees for the cost of shoes/boots, but allowance money may be used to purchase black shoes from the uniform contractor. (8) Nametags: Officers shall wear a TSA issued nametag. The nametag will be worn on the right side of the chest. On the white shirt, it should be worn centered on the right pocket flap and aligned with the top of the flap. On the sweater vest and optional sweater, there is a nametag holder on the right front breast with round eyelets for the clutch pins. Nametags will not be worn on the polo shirt, coverall, or jacket. (9) Shoulder Boards: Officers shall wear the appropriate TSA issued shoulder boards. Shoulder boards identify rank as follows: TSO shoulder boards have one stripe, LTSO have two stripes, and STSO have three stripes. B. Optional Uniform Items: In addition to the standard uniform package issued to Officers, employees may purchase several optional uniform items from the uniform contractor for use in their particular work environments. (1) Optional uniform items include long sleeve sweaters, 3-season jackets, parkas, knit caps, coveralls, polo shirts, shorts, nametags with magnetic fasteners, and shoes. FSD, or designee, may authorize, but not require, Officers to wear optional uniform items. 5 TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES (2) If authorized by the FSD, or designee, coveralls, polo shirts, and shorts may only be worn by Officers performing baggage screening functions or ADASP activities that are outside of the airport building. (3) Maternity uniforms are available for pregnant Officers. A maternity uniform allotment request form is available on the uniform contractor’s web site at www.vfsolutions.com/tsa, and must be approved/certified by the FSD or designee. Once approved, the Officer will be issued a set of maternity uniforms, at TSA’s expense, consisting of 3 long sleeve maternity shirts, 3 short sleeve maternity shirts, and 3 maternity pants. (4) Tie Tacks/Tie Bars: If authorized by the FSD, Officers may purchase, at their expense, and wear tie tacks/tie bars. Tie tacks may be button or stud style tie tacks that do not exceed ½ inch diameter and must be plain gold or silver in color. Tie bars must not exceed 3/8 inch in width and be plain gold or silver tone metal. Tie tacks/ bars with logos or emblems must be of TSA/DHS or other Federal Government organizations. (5) Baseball Cap: If authorized by the FSD, Officers may purchase, at their expense, and wear baseball caps. The baseball cap must be navy blue in color with a DHS or TSA patch affixed to the front of the cap. The baseball cap must be worn with the brim facing forward. Baseball caps may only be worn by Officers performing baggage screening functions in a baggage screening room outside the view of the public or curbside and by Officers performing ADASP activities outside the airport building. C. Accessories and Grooming: (1) Eyewear: Only plain frame style prescription eyeglasses with neutral colored lenses may be worn with the uniform. Sunglasses or eyeglasses that are faddish in style or color (e.g., mirrored, opaque, iridescent or fluorescent colors, etc.) shall not be worn while on duty. Sunglasses or darkly tinted glasses shall not be worn inside the building. (2) Jewelry: (a) Officers may wear only stud style earrings that do not exceed ¼ inch in diameter and are made of plain gold or silver tone metal, pearl, or other gemstone, and earrings may only be worn in the ear lobe. Female Officers may not wear more than two (2) earrings per ear lobe and male Officers may wear only one (1) stud style earring per ear lobe. Earrings must not detract from the professional appearance of an Officer. (b) Necklaces may be worn if not visible to the public. (c) Other than earrings, no other jewelry, including tongue piercing, shall be worn on or about the face, head or mouth. Body piercing, except for earrings, may not be visible to the public. (d) Rings or ring sets on fingers shall be limited to no more than two per hand. 6 TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES (e) Beads, chains, bracelets, and similar jewelry while on duty are prohibited due to safety compliance. (f) Medical identification bracelets/necklaces may be worn. (g) Wrist watches may be worn while on duty. Watches should be of a style that minimizes sliding up the arm and are not of a size that could create a safety issue. Watches must not detract from the professional appearance of an Officer. (3) Facial Hair: Male Officers must be neatly shaven or maintain neatly trimmed and well kept facial hair not more than ½ inches in length. (4) Hair: (a) Hairstyles and hair colors must be judged by a reasonable person standard (ultimately determined by the FSD) and present a neat, clean, professional appearance. Hair shall be kept clean and the style shall not present a ragged, unkempt or extreme appearance. (b) Hair length for male Officers shall not extend below the bottom of the back of the collar. Hair retainers, e.g., hair clips, hair nets, or rubber bands, may not be used to meet this standard for male Officers. (c) Hair length for female Officers shall not extend beyond 2 inches below the bottom of the back of the collar while on duty. Hair accessories used to pin up hair shall be concealed as much as possible and should not distract from the uniform. (d) Hair and/or hairpieces, whether dyed or natural, must appear natural in color. (5) Make-up: Make-up and make-up colors must present a neat, clean, and professional appearance to be judged by a reasonable person standard (ultimately determined by the FSD). (6) Tattoos: Tattoos must be covered at all times and not visible to the general public. Officers whose tattoos are visible when wearing a short sleeve shirt must wear a long sleeve shirt on duty. Officers with visible arm tattoos should order long sleeve shirts when placing their initial uniform orders. Exceptions may be granted by the FSD only when the tattoo is covered by an acceptable band that does not detract from the uniform. (7) Fingernails: Fingernails shall not extend further than ¼ inch beyond the tip of the finger. Fingernail colors must be judged by a reasonable person standard (ultimately determined by the FSD) and present a neat, clean, and professional appearance. (8) Chewing Gum and Tobacco: Officers are prohibited from chewing gum or tobacco while on duty. (9) Personal Electronic Equipment: Display and use of personal electronic devices is prohibited in identified TSA screening areas. Personal electronic devices may only be 7 TSA MANAGEMENT DIRECTIVE No. 1100.73-2 TSO DRESS AND APPEARANCE RESPONSIBILITIES 8. EFFECTIVE DATE AND IMPLEMENTATION: This policy is effective immediately upon signature. APPROVAL 6/21/2007 ___________________________________ ____________ Richard A. Whitford Date Assistant Administrator for Human Capital Filing Instructions: File 200.1.1 Effective Date: Date of Signature Review Date: Two years from Effective Date Distribution: Assistant Secretary, Deputy Assistant Secretary, Associate Administrator, Assistant Administrators, Area Directors, Office Directors, Federal Security Directors, and TSA Officers Point of Contact: Office of Human Capital 10 Attachment SAMPLE LETTER [Date] [Addressee] RE: TSA-Issued, U. S. Government Property Dear [Mr. /Mrs.] [Name]: On [enter date], TSA required you to return TSA-issued, U. S. Government property uniform items to your supervisor, including your identification badge, as well as TSA training materials and operations manuals. To date, you have failed to return [state specifically the items that need to be returned]. You must return this property to [put name and telephone number of TSA person at your airport that the former employee should contact] immediately. Your failure to return this TSA-issued, U. S. Government property item(s) within ten (10) days from the date of this letter may result in civil and/or criminal enforcement actions against you. These enforcement actions could subject you to civil penalties of up to $10,000 for each day beyond the ten- day grace period noted above that you fail to return the property, and/or criminal penalties. If you have any questions, please contact the TSA representative named above. Sincerely, [FSD name and signature] Federal Security Director