True / False | HB 307 - Hospitality Human Resource, Quizzes of Hospitality and Tourism

Download True / False | HB 307 - Hospitality Human Resource and more Quizzes Hospitality and Tourism in PDF only on Docsity! TERM 1 Since praise is a powerful motivator, appraisers should alternate positive and negative statements during a performance appraisal interview DEFINITION 1 False TERM 2 Experts advise companies to discontinue to appraise their employees during an economic downturn if they cannot afford to give them raises DEFINITION 2 False TERM 3 Studies have shown employees who earn performance-based pay are more satisfied DEFINITION 3 True TERM 4 Managers may deflate performance ratings to make themselves look good as managers DEFINITION 4 False TERM 5 Results appraisals give employees more responsibility for outcomes and discretion over how to accomplish them DEFINITION 5 True TERM 6 Criterion contamination occurs when factors outside an employee's control influence his or her performance DEFINITION 6 True TERM 7 An error of central tendency is a performance-rating error in which all employees are more or less rated as average DEFINITION 7 True TERM 8 Most performance appraisals focus on long- term improvement, rather than short-term achievements DEFINITION 8 False TERM 9 Companies are more heavily scrutinized than they have been historically by shareholders, government, and the public for how much they pay their people DEFINITION 9 True TERM 10 Strategic compensation is the compensation of employees in ways that enhance motivation and growth while concurrently aligning their efforts with the goals of the organization DEFINITION 10 True TERM 21 Incentive plans may fail because employees have little ability to affect performance standards DEFINITION 21 True TERM 22 Incentive plans based on productivity can reduce labor costs DEFINITION 22 True TERM 23 Organizational goals can impact choice of incentive plans DEFINITION 23 True TERM 24 Differential piece rate plans guarantee employees at lease a base pay DEFINITION 24 False TERM 25 A bonus is supplemental to base wages DEFINITION 25 True TERM 26 Spot bonuses are usually provided for some employee effort that is not directly tied to an established performance standard DEFINITION 26 True TERM 27 Under a Scanlon or Improshare program, psychological ownership can play a stronger role in employee performance than financial ownership DEFINITION 27 True TERM 28 Sales incentives can be affected by external factors beyond the salespersons control DEFINITION 28 True TERM 29 Under a straight commission plan, sales people may be allowed a salary draw DEFINITION 29 True TERM 30 Straight commission plans may induce salespeople to grand price concessions DEFINITION 30 True TERM 31 Team bonuses may be paid out equally to each member, in proportion to their base pay, or in proportion to their relative contribution to the team DEFINITION 31 True TERM 32 A weakness of profit-sharing plans is that employees do not have total control over the profitability of the organization DEFINITION 32 True TERM 33 Employee morale can be affected by accidents and illnesses attributed to the workplace DEFINITION 33 True TERM 34 Back injuries are the nation's number one workplace safety problem DEFINITION 34 True TERM 35 The Occupational Safety and Health Act (OSHA) covers all employers in all states DEFINITION 35 False TERM 46 Employee rights cases frequently involve an employer's alleged invasion of an employee's right to privacy DEFINITION 46 True TERM 47 If a state law allows employees to examine their files, employers can insist that someone from HR, or a supervisor, be present to ensure that nothing is taken, added, or changed DEFINITION 47 True TERM 48 True employment-at-will doctrine states that either the employee or the employer may terminate the employment relationship for any reason DEFINITION 48 True TERM 49 According to the American Management Association, a third of employers have fired workers for misusing the Internet DEFINITION 49 True TERM 50 Negligent hiring occurs when an employer hires an employee that is not capable of doing the job they were hired for DEFINITION 50 False TERM 51 It is increasingly common for employees to quit or resign from their jobs because the intolerable acts of their employers left them no choice DEFINITION 51 True