Download UHC Exam Questions With 100% Correct Answers 2024 and more Exams Advanced Education in PDF only on Docsity! UHC Exam Questions With 100% Correct Answers 2024 Which of the following rules does not apply to agents staffing a UnitedHealthcare MedicareStore? - Correct Answer- Educational event rules Which of the following activities conducted at a marketing/sales event is not compliant? - Correct Answer-The agent displayed materials for non-health related products Which of the following is a purpose of conducting event observation and oversight? - Correct Answer-To ensure consumers receive accurate and compliant information from agents. Agent Santana has developed a relationship with Dr. Westberry, a Primary Care Physician contracted with several Medicare Advantage Plans. Dr. Westberry is asked to attend a formal marketing/sales event conducted by Agent Santana. Which of Dr. Westberry's actions is non-compliant? - Correct Answer-Offers blood pressure screenings as consumers wait for the event to begin pg. 1 professoraxe l At an informal marketing/sales event, which of the following activities is not permitted? - Correct Answer-Approaching consumers as they pass by your booth/kiosk/table Which of the following is not required when conducting a marketing/sales event? - Correct Answer-Providing refreshments and giveaways Paul is setting up a marketing/sales event at a community center where he is going to discuss UnitedHealthcare Medicare Advantage plans. He has placed a UnitedHealthcare logo pen ($3 value), Clarity Guide, and an Enrollment Guide at each seat. What, if anything, has Paul done wrong? - Correct Answer-Paul has done nothing wrong. The giveaway is under the $15 nominal value and he is providing approved marketing and plan-specific material. Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria generally provides a dinner meal from 5pm to 6pm. Can Janine conduct her marketing/sales meeting in the cafeteria between 5pm and 6pm? - Correct Answer-No, she can conduct an event that ends no later than 5pm or wait until after 6pm. pg. 2 professoraxe l Louise wants to hold an event that helps consumers understand Medicare programs and perhaps improve their health/wellness knowledge, but she is not interested in completing enrollment applications at the event. She would like to staff a table at the public library and have consumers approach her. What type of event does Louise need to conduct? - Correct Answer-Educational event, Informal Events are categorized by which two things? - Correct Answer- Type of event (educational or marketing/sales) and whether it is formal or informal Which of the following does not describe a personal/individual marketing appointment? - Correct Answer-It needs to be reported to UnitedHealthcare prior to advertising and not less than 7 calendar days prior to the date of the event When conducting an event, agents should select a site that is compliant with the Americans with Disabilities Act (ADA). Which of the following is not an ADA requirement? - Correct Answer-Extra-wide sidewalks that accommodate wheelchairs pg. 5 professoraxe l Which of the following elements does not need to be entered on the NEW Event Request Form when reporting a new event? - Correct Answer-The event venue manager/contact person Which of the following statements regarding UnitedHealthcare's event cancellation reporting rules is true? - Correct Answer-event cancellation must be reported in united healthcare's event reporting application at least one business day prior to the event except in the case of inclement weather Which statement is an example of one that must appear on advertisements for educational events? - Correct Answer-for accommodation of persons with special needs call 555-555- 1234 tty 711 Roger is conducting an educational event and has asked a couple of providers to be present at his booth. The hearing aid representative has general information on hearing loss, business cards and logo coffee mugs (worth $8). Has the hearing aid representative followed all required guidelines? - Correct Answer-No, he can provide general information and his contact information, but is not permitted to offer giveaways. pg. 6 professoraxe l For accommodation of persons with special needs call 555- 555-1234 tty 711 is an example of this disclaimer that must appear in advertising for what type of event - Correct Answer- formal and informal marketing/sales Which of the following food options may be provided at a marketing/sales event if the nominal retail value of the items when combined with other giveaways does not exceed $15 per person? - Correct Answer-Coffee and pastries pg. 7 professoraxe l
