¡Descarga Repaso Formal email bachillerato y más Apuntes en PDF de Inglés solo en Docsity! 5 STEPS: 1- Begin with a GREETING: If your relationship with the reader is formal, use their family name (eg. “Dear Mrs. Price”). If the relationship is more casual, you can simply say, “Hi Kelly”. If you don’t know the name of the person you are writing to, use: “To whom it may concern” or “Dear Sir/Madam”. 2- THANK the recipient ( optional= depending on the content) If you are replying to a client’s inquiry, you should begin with a line of thanks. For example, if someone has a question about your company, you can say, “Thank you for contacting ABC Company”. If someone has replied to one of your emails, be sure to say, “Thank you for your prompt reply” or “Thanks for getting back to me”. Thanking the reader puts him or her at ease, and it will make you appear more polite. 3- State your PURPOSE If you are starting the email communication, it may be impossible to include a line of thanks. Instead, begin by stating your purpose. For example, or “I am writing in reference to …(email subject) ” -“ I am writing with regard to…” - “ I am writing in connection with…” Make your purpose clear early on in the email, and then move into the main text of your email. Remember, people want to read emails quickly, so keep your sentences short and clear. You’ll also need to pay careful attention to grammar, spelling and punctuation so that you present a professional image of yourself and your company. When replying to an email you’ve received, or to an advert, etc.: - I am writing in response to... - I am writing in reply to… BODY of the text : The general rules are that the text should be divided into short paragraphs that avoid abbreviations and acronyms, both of which you can use, on the contrary, when you write an informal email to family and friends. Use connectors to classify the points: Firstly, Secondly, Finally. 4- Add your CLOSING REMARKS: Before you end your email, it’s polite to thank your reader one more time and add some polite closing remarks. You might start with: “Thank you for your patience and cooperation” or “Thank you for your consideration” and then follow up with, “If you have any questions or concerns, don’t hesitate to let me know” “Please let me know if you have any questions” “I look forward to hearing from you” “Thank you in advance” 5- End with a CLOSING The most common way to end an email are: “ Best regards” “Kind regards” “Yours faithfully” (if you began the email with ‘Dear Sir/Madam’ because you don’t know the name of the recipient) “ Yours sincerely” (if you began the email with ‘Dear Mr/Mrs/Ms + surname) ● it's a mistake to use contractions? Yes, they are characteristic of the inform