Notas sobre Dirección de Recursos Humanos: Capítulos 6.1 y 6.2, Apuntes de Relaciones Laborales y Recursos Humanos

¡Descarga Notas sobre Dirección de Recursos Humanos: Capítulos 6.1 y 6.2 y más Apuntes en PDF de Relaciones Laborales y Recursos Humanos solo en Docsity! GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Presentation DIRECTION OF HUMAN RESOURCES Profesor : Alberto Abella. - 2 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Index: 6.1.Training and HR development 6.2.Training programmes 6.3.New trends in training 6.Training - 5 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Adapt to change ● The company needs to adapt to a fast and ever changing environment. Organization changes and employee should adapt to this changes. ● Training prepares and makes changes more efficient, becoming an strategic aspect to: ● Motivate personnel ● Open new communication channel ● Improve the job fit ● Generates and support change 6.1. Training and HR development - 6 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Training plan ● Successful planning requires: ● Management support ● Training as a strategic action ● Participation and integration for the trainees ● Proper training function 6.2. Training programme - 7 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Assessing Training needs ● Identify improvement areas. Diagnostic. ● To fill a present training gap: ● Lack of skills ● Poor output ● High turnover ● High accident rates ● Lack of labour pool ● To fill a future gap: ● Introduction of new technology ● Diversification in a different field 6.2. Training programme - 10 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Training plan ● How? ● Lectures, cases, self learning, on the job ● Where? ● Place of work ● Outside ● What level? ● Basic skills (numeracy, literacy, H&S..), Interpersonal skills, ● Conceptual (strategy...), Technical... 6.2. Training programme - 11 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Training plan ● How to finance? ● Own resources ● Grants: ● Fundacion Estatal para la Formacion en el Empleo ● Regional governments (Comunidades automomas) 6.2. Training programme - 12 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Training evaluation ● Training impact is difficult to quantify in the short term. (output, morale, motivation...) ● Evaluation should include: ● What would it happen if the training did not take place? ● Compare outcome with the initial objective. ● Interview and get feedback. Was it relevant? Known? Quality? 6.2. Training programme - 15 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Step 1. ● Identify which are the most critic points of the company ● In terms of global strategy of the company ● In terms of HR climate Why ● Explain it in front of your colleagues. NOT EXAM 6.2. Training programme - 16 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Step 2. ● Based on the previous critic points identify what groups should be trained and why ● Supposing you have 10.000 € budget how do you assign this budget . What criteria are you using. Why ? ● (Another member of the group) Explain it in front of your colleagues. NOT EXAM 6.2. Training programme - 17 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Step 3. ● Design the training programme for the identified groups in previous example ● Calculate the total costs including logistics, teachers, contents, tools, etc Why ● (Another member of the group) Explain it in front of your colleagues. NOT EXAM 6.2. Training programme - 20 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. ● PLS (Personal Learning Systems) ● Mobile learning ● Virtual labs ● MOOC (massive open online course) ● Edx ● Corporate universities ● Manage training for companies' ecosystems (employees, suppliers, channel, customers) 6.3. New trends - 21 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. ● Outdoor training ● Change in regular context helps the learning process ● Less interruptions ● More prone to innovation ● Contact with nature helps to face uncertainty. ● From boss to coach ● Discover personal strengths and areas for improvement ● Coach has not to be expert ● Immediate feedback ● New skills and capabilities ● Shadow coaching ● Mentoring ● Personal development ● Mentor is an expert ● Progressive feedback ● Motivation, commitment and culture dissemination 6.3. New trends - 22 - GRADO EN MARKETING (INGLES) 2014-15 Direction of Human Resources Notes by Alberto Abella distributed Licencia Creative Commons Atribución 4.0 Internacional. Elements of a MOOC ● Contents ● Forum ● Badges ● Profile ● Karma ● Subscriptions NOT EXAM 6.3. New trends