Regole per la redazione di lettere, fax e email aziendali: layout, contenuto e stile, Appunti di Lingua Inglese

Scarica Regole per la redazione di lettere, fax e email aziendali: layout, contenuto e stile e più Appunti in PDF di Lingua Inglese solo su Docsity! Letters, faxes, and emails layout , content and style 1 2 CORRESPONDENCE • A KEY ASPECT OF THE WORLD OF BUSINESS • COMPETENCE AND PROFESSIONALISM • CONFUSING CORRESPONDENCE CAN CAUSE MISUNDERSTANDINGS 5 SENDER’S ADDRESS • NO LETTERHEAD top right-hand corner of the page • punctuation is rarely used • blocked style most widely used • NO SENDER’S NAME BEFORE HIS/HER ADDRESS 6 Sender's address Date Receiver's name Address Dear Closing word(s) i LA _ — Typed signature 10 INSIDE ADDRESS • LEFT HANDSIDE OF THE PAGE • BELOW SENDER’S ADDRESS • if you know the name of the person you are writing to WRITE IT AS THE FIRSTLINE OF THE I.A. (+ initial/s or first name) Mr John Smith 11 COURTESY TITLES • Mr • Mrs (for a married woman) • Miss (for an unmarried woman) • Ms (for both married and unmarried women) • Messrs (for two or more men or for a company – rather old fashioned) Messrs Collier, Clark & Co. 12 OTHER COURTESY TITLES • Dr doctor • Prof. Professor ARISTOCRATIC TITLES • Sir (the addressee is a knight +always first name) Sir John Brown • Dame (the wife or daughter of a Lord) • Lord • Lady 15 IF YOU KNOW NOTHING about the company staff ADDRESS THE LETTER TO THE COMPANY ITSELF Compuvision Ltd 16 SALUTATION Dear Sir To a man you don’t know Dear Sirs To address a company (in AmE Gentlemen) 17 Dear Madam To address a woman whose name you don’t know Dear Sir or Madam To address a person when you don’t know their name or sex 20 BODY OF THE LETTER STYLE : blocked style (Leave a line between paragraphs) 21 COMPLIMENTARY CLOSE TITLE COMPLIMENTARY CLOSE Mr Mrs Miss Ms Yours Sincerely Sir Madam Yours Faithfully Sir / Madam Yours Faithfully Dr Professor General Yours Faithfully 22 AmE even FORMAL LETTERS Close with Yours Truly Truly Yours A COMMA after the complimentary close Is OPTIONAL Yours faithfully, Yours faithfully.